FAQ

At www.flowers.nl, we understand that you may have questions regarding your flower orders, delivery, payments, and more.

To serve you as quickly and efficiently as possible, we have categorized our frequently asked questions into useful sections. This way, you can easily find the answers you need without having to scroll through lengthy lists.

If you cannot find the answer to your question, please feel free to contact our customer service via email or WhatsApp.

Additionally, check out our Important Announcements page, where we post updates regarding the delivery of orders.

Our Categories:

• Orders and Delivery: Find answers to questions about placing orders, delivery options, order status, and more.

• Product Information: Learn more about our flowers, their freshness, and customization options.

• Payment and Billing: Discover the payment methods we accept, how billing works, and our refund policy.

• Complaints and Returns: Get information on damaged flowers, filing complaints, and our return policy.

• General: Find details on contacting customer service, opening hours, and flower subscription options.

Still unsure or have another question for us? Don't hesitate to reach out!