Orders and Delivery - FAQ

Flowers in the Netherlands, ordered before 1:00 PM, will be delivered the same day! (except on Sundays), and delivery to the Wadden Islands is an exception.

For €8.95, the bouquet is personally delivered throughout the Netherlands by the local florist.

Yes, the recipient will only see the text you put on the card, not your name and address details. Your personal information is never shared with third parties.

Flowers depend on the season, so we don't always have the full range available. Our florists strive to maintain the color and shape of the illustrated products as closely as possible.

Orders are typically delivered between 9:00 AM and 6:00 PM. During peak times like Mother’s Day and Valentine’s Day, this schedule may be adjusted.

If the recipient is unavailable at their residence, the driver will attempt to deliver the order to a nearby neighbor. If this is not possible, the order will be returned to the flower shop. A 'Not Home' note will be left in the recipient's mailbox with further instructions. Please note that, due to logistical reasons, the driver is unable to contact the recipient by phone during delivery to avoid delays in the delivery route.

You can order flowers on our website in a few simple steps.
Click here for a brief explanation

Changes or cancellations of the order are only possible for orders with a delivery address within the Netherlands and at least 24 hours before the delivery date. Cancellation fees apply.
For changes or cancellations, please contact us via our contact form.

Yes, you will receive status updates via email. Our florist reports the delivery as completed in a specially developed app by Fleurop.

If you want a unique bouquet, our Fleurop professional florist can create one based on your preferences. Choose the price, color, and style.

Yes, the delivery fee applies per address, regardless of the number of bouquets. For bulk orders to multiple addresses, please contact customer service.