Important information for your order

Important information for your order at Flowers.nl

• All our deliveries are subject to the General Terms and Conditions of Webshop Keurmerk and our Supplementary Terms.

• Due to the perishable nature of flowers, the right of withdrawal does not apply.

• Deliveries take place every day except Sundays and public holidays; delivery times are indicative. See our Delivery Policy.

• We offer a 7-day freshness guarantee on all flowers. See our Guarantee Terms.

• Complaints must be reported within 48 hours after delivery via our Complaints Procedure.

• Your personal data is treated confidentially in accordance with our Privacy Policy.